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Tidio provides a conversational AI bot called Lyro that is powered by Claude (Anthropic AI). Lyro helps small and medium businesses to scale their support capacity without extra hiring. It can answer up to 70% of common customer questions in less than 15 seconds, allowing customers to receive the information they need 24/7. Lyro can be added as an extension to existing customer service software, and users can access better prices with custom Lyro plans. Tidio also offers multiple other AI features such as live chat, chatbots, helpdesk, and more.
Ansy is a discord bot powered by GPT-3 that can automate frequently asked questions and save up to 3 hours a week for mods. It responds to questions when tagged or when someone reacts with ❓, and it continuously learns from user interactions and feedback. It can read messages from all public channels, and all data is encrypted for security.
Cohere is an intelligent automation tool designed to help customer service teams resolve tickets faster while reducing costs. It has features such as AI that understands language, not just keywords, providing solutions, not just answers, as well as analytics to identify potential issues and content gaps. It also has AI that extracts knowledge from past conversations and can perform actions on customers' behalf. With Cohere, teams can typically achieve a self-serve rate of 60%, go-live time of 3 days, and a 5x ROI outcome.
Cody is an AI-powered virtual employee that can assist businesses in various tasks such as answering questions, completing tasks, onboarding new hires, providing support, troubleshooting, and bringing new ideas and insights. It searches all of a company's accumulated data, including articles, PowerPoints, and PDFs, to provide an answer to questions in seconds. It can also be trained on specific business processes, allowing teams to troubleshoot quickly, brainstorm ideas, and complete tasks faster.
Threado AI is an intelligent support sidekick designed to help online communities, SaaS products, Slack workspaces, Discord servers, brand websites, cohort-based courses, and online communities. It provides instant support, integrating with Slack or Discord, and can be embedded on a webpage. Threado AI can be trained on conversations, help doc URLs, documentation, and PDFs to provide fast and accurate answers. It also provides insights into what the community needs and metrics for performance improvement.